物流政策
Shipping Policy
Thank you for shopping with Pharmsville Global!
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General
All packages (orders) from Pharmsville Global are shipped from Korea.
The shipping cost is calculated from Korea to the destination country. Each order is usually shipped within 72 hours of receipt of the order. Please note that we do not ship to Korea. Customers who want to purchase in Korea, please visit http://www.i-appletree.com/
Shipping Notice
Note for All Countries!
For customs clearance purposes, we request that you divide your orders for purchases that exceed USD 300. For customers who wish to purchase more than $300, we recommend you place two separate orders to avoid customs issues.
According to the local customs policy, If the weight of the box is more than 3kg, you must pay the customs fees (The weight of the box and bubble wrap will automatically be added to the shipping weight when the shipping method is selected).
*Please note that import duties and taxes are not included in the price of the item. These charges are the buyer’s responsibility.
Delivery Failure
Refund: The refund process will NOT proceed until Pharmsville is informed of any official results from the couriers. The customer MUST provide us the proof of evidence such as pictures of any issues that occurred
Unclaimed Return: If a parcel is returned to Pharmsville because it was unclaimed, the customer is responsible for the shipping costs. Pharmsville is not responsible for unclaimed parcels.
Delivery Time
Due to the disruptions in global shipping caused by COVID-19, delivery times have become longer than usual. For the majority of orders, the estimated shipping time will be between 14-21 days after dispatch.
